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I would like to propose an topic of discussion after reading and reviewing several Reddit threads and websites around Tech support Stories.

It's a very well known fact that in today's society computers and technology are not only a common thing, but practically required to be used in many cases.
Office jobs require computers for typing, paperwork, communication and data storage.
Along with that stores and restaurants are also moving towards automated and technical approaches to service with self-checkouts, ordering kiosks, and even little digital table menu's that you can pay your bill on.

With all of this going on it would seem common sense that people should have some sort of computer knowledge or at least some ability to be able to use the most basic of functions on a computer, even if it's pecking typing. More often than not though it seems there's a complete lack of understanding on using a computer, and in many cases a complete unwillingness to even try to learn or educate oneself.

Altogether this boils down to an interesting situation where many people do need jobs to survive and will work in jobs that require the use of technical equipment, and more often than not these people also have no ability to use a computer though it is a constant in their jobs. Granted people can avoid needing to use computers at some extent outside of the work, however at work many require and depend on computers.

The big problem I seem to see is many go to supervisors, managers, tech support, and colleagues asking about doing simple tasks over and over without ever learning, and it ends up leading to a lot of stress and frustration on all parts. And with a lot of jobs if they require the use of tools or knowledge they have to get a license or a permit to be able to do the job legally. Even someone working in fast food needs a food handler's permit.

So, my thought comes to this, with computers being so widespread and part of the mainstream of life nowadays, wouldn't it be a good idea of it was requires for people that have to work on computers to need a license or permit saying they're at least know enough about computers to know how to work a mouse or even turn it on, or would this be considered too restrictive of an idea and prevent people from getting access to necessary work to be able to live


That definitely seems too restrictive.  Though along the same lines, degrees are starting to incorporate more computer knowledge into their criteria.


I don't think you should need a license for something that isn't going to directly harm someone else or yourself.

That being said, if you are trying to get a job at a place like a hospital, I believe the burden should fall on the hiring manager to make sure the person they are hiring has the knowledge needed for the job. And no, I do not think a license should be required in that situation because licenses can be faked. You should always test a new employees skills before keeping them.


Or developers should make ever improving software that is idiot proof.


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>Should Computer User's require licenses
Required by whom?  And licensed by whom?  Computers are a communication tool, so at least in the US and other free countries, the government cannot impose penalties for using a computer without a license, because it would abridge the right of freedom of speech and of the press.

That said, businesses might find it to their benefit to require, as part of the hiring process, a credential or some other proof of basic computer knowledge.


Nothing is idiot-proof. Every time you think you've idiot-proof something, they find a bigger idiot.


Most jobs I've worked that require you to use a computer extensively will either ask you for proof you know how to use it, or they will train you on what specifically you need to do for that job. Although I've heard some do not train their workers at all with new computer equipment.

I'm not sure if you can require people to need a license to use a computer anymore than you can require a license to use a screwdriver. I think the solution here is to make basic computer skills part of public school training as children, and then have companies actually put forth the effort to train their employees how to use computers for their job.


Do mind that depending how natural you are with a computer as to what can be considered as being an idiot.

I think I'm fairly able to open applications and work the basics on a windows system.

But I have struggled more than once to get things installed or working. If it's an icon to choose location and install, it's fine. But then you have those 'download repository' or link to a db or stuff and often I end up with these things failing, because it can't link to particular instances of repositories or it can't find the db.

And then I have those programs which work fine, until I am asked to update the system after which the program responds with "incorrect value received on the pointer" with some sort of code and I have no idea whatsoever to fix it.


Linux is too complicated for normal people to us.


Well, I think a "computer license" is way too broad. Too broad to be of any use to an employer or to be of use as a means of vetting potential employees when it comes to critical or high skill work. I mean, technically, I can use a computer but I couldn't be trusted to use software that controls life saving medical equipment ... because I don't have any training with that, being able to use a computer can't be the only qualification.

What would be far more useful for vetting would be some sort of certification for specific classes or types of software which, well, we kind of already have.


>credential or some other proof of basic computer knowledge

I think there are some certifications that exist for MS Office and the like.

I don't meet a lot of people without basic computer skills.  It's like you said, computer skills are practically required by nearly everyone.  In High School, they taught me computer skills, although I'm aware now high school no longer teacher practical skills.  But perhaps some kind of standard education would be better than punishing unauthorized computer users.


If you can point and click a mouse you can use Linux...


You can't really install new programs on Linux. What the fuck is a "directory"?


It's really easy. Most have in built graphical package managers. As in you search for software and click 'install'.

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